WHAT ARE YOUR PRACTICE POLICIES?

Cancelling/Rescheduling

All refunds incur a 5% processing fee.

A 48-hour period from the time of booking is allotted if you need to cancel your reservation and to get a refund provided that the appointment time is at least 72 hours prior to the time of booking.

A 50% deposit is required to reserve sessions.

Please submit rescheduling requests and cancellations via email to hello@bodyalchemy.com.

In-Studio: Massage appointments may be rescheduled at no extra charge with at least 24 hours’ advance notice, subject to availability. The new appointment must be within 90 days of the original. Cancelling a reservation with less than 72 hours notice forfeits the deposit and if cancelling within 24 hours full payment is expected. Late arrivals will receive the allotted time left on their appointment. Full payment is expected.

Mobile: Cancellations are accepted and deposits refundable until 30 days prior to reservation date . 7-30 days before your reservation rescheduling is possible; however, cancelling forfeits your deposit. For cancellations within 7 days, full payment is expected. For partial cancellations within 7 days you are welcome to split the time amongst remaining members of your group.

For cancellations otherwise nonrefundable, we are happy to refund your deposit minus a 5% processing fee if we can rebook the scheduled time with other guests for the same number of hours.

WHERE ARE YOU LOCATED?

In West Sedona next to Judi’s Restaurant. The address is 40 Soldiers Pass Rd, # 14, Sedona AZ 86336. Mobile massage sessions are available in the Sedona area.

WHAT ARE YOUR HOURS?

The hours are daily from 9am-6pm.

WHAT SHOULD I WEAR?

For Thai yoga sessions bring or wear loose or stretchy pants and a shirt. If you forget or don’t have something appropriate, Thai pants are available for your convenience! All other sessions will be done with traditional draping and specific clothing is not required.

WHAT ARE YOUR PAYMENT OPTIONS?

Anne’s Hands accepts cash, Venmo and credit cards including Visa, Discover, Mastercard and American Express.

ARE YOU A LICENSED MASSAGE THERAPIST?

Yes, all therapists are licensed

WHAT IS YOUR CODE OF ETHICS?

As a massage therapist I abide by the code of ethics set forth by the American Massage Therapy Association:

Demonstrate commitment to provide the highest quality massage therapy to those who seek my professional service.

Acknowledge the inherent worth and individuality of each person by not discriminating or behaving in any prejudicial manner with clients and/or colleagues.

Demonstrate professional excellence through regular self-assessment of strengths, limitations, and effectiveness by continued education and training.

Acknowledge the confidential nature of the professional relationship with client’s right to privacy.

Project a professional image and uphold the highest standards of professionalism.

Accept responsibility to do no harm to the physical, mental and emotional well-being of self, clients, and associates.

Anyone making inappropriate sexual comments or gestures will be dismissed immediately.

These are just the nitty-gritty business details, I promise I’m really fun!