PRACTICE POLICIES

Booking and Deposit:

  • A 50% deposit is required to reserve sessions.

Cancellation and Refund Policy:

  • You may cancel your reservation within 48 hours of booking to receive a refund, provided your appointment is scheduled at least 72 hours in advance.

  • All refunds incur a 5% processing fee.

In-Studio Appointments:

  • Massage appointments can be rescheduled at no extra charge with at least 24 hours' notice, subject to availability. The new appointment must be within 90 days of the original.

  • Cancellations made with less than 72 hours' notice will forfeit the deposit. Cancellations within 24 hours require full payment.

  • Late arrivals will receive the remaining time of their appointment, with full payment still required.

  • No-shows constitute a cancellation without notice.

Mobile Appointments

  • Cancellations made more than 14 days before the reservation are refundable, minus a 5% credit card fee.

  • For cancellations between 72 hours and 14 days before the reservation, deposits are non-refundable, but no additional payment is required.

  • Cancellations within 72 hours require full payment.

  • For partial cancellations within 72 hours, you are welcome to split the time among the remaining members of your group.

  • For cancellations otherwise nonrefundable, we are happy to refund your deposit minus a 5% processing fee if we can rebook the time with other guests for the same duration.

  • No-shows are treated as cancellations without notice.

  • (Contact us as soon as possible; we may offer more flexible cancellation options!)

Contact for Rescheduling or Cancellations: